Satwa Roundabout, Al Satwa, Dubai · Daily 9:00 AM – 10:00 PM +971 56 291 2168 infohorizonheightstravel@gmail.com

Burj Khalifa At the Top (Levels 124 & 125)

  • 1.5 hours
  • Meet at Dubai Mall
  • Free date change up to 24 h before
  • Confirmation on WhatsApp

Overview

Ride one of the world's fastest elevators to the observation decks of the tallest building on earth.

Highlights

  • Outdoor terrace on level 124
  • Views over the fountains and the Gulf
  • Sunset slots available

Good to know

Pickup times are confirmed on WhatsApp the evening before your tour. Wear comfortable clothes and carry a copy of your ID.

What's included

  • Timed entry ticket to levels 124 and 125
  • E-ticket sent on WhatsApp

Not included

  • Hotel transfers (add-on)
  • Food, drinks and souvenir photos
  • Level 148 unless you choose the SKY option

Itinerary

  1. Before

    Choose your time slot

    Pick a non-prime or sunset (prime) time slot. Tickets are timed, and we send your e-ticket on WhatsApp.

  2. Arrival

    Check-in at Dubai Mall

    Go to the At the Top entrance on the lower ground floor of Dubai Mall, 20–30 minutes before your slot, and pass the security check.

  3. Exhibition

    Story of Burj Khalifa

    Walk through a multimedia exhibition about how the tower was designed and built.

  4. Lift

    One of the world's fastest lifts

    Ride to level 124 in about one minute.

  5. Level 124

    Indoor deck and outdoor terrace

    Enjoy 360-degree views of the city, the desert and the Gulf from about 452 metres, including the outdoor terrace.

  6. Level 125

    Higher views

    Take the stairs or lift to level 125 at about 456 metres for more views and interactive displays.

  7. After

    Return to Dubai Mall

    Go down at your own pace. Most visitors spend 45–90 minutes. Stay in Downtown for the Dubai Fountain show in the evening.

Visit at your own pace. Opening hours and time slots are set by the attraction and shown on your e-ticket.

Know before you go

  • Arrive 20–30 minutes before your slot. Late arrivals may not be admitted and tickets cannot be changed or refunded once issued.
  • Sunset slots are the most popular and sell out first; book early.
  • Infants under 4 usually enter free. Children's prices apply up to age 12; we confirm ages when you book.
  • Outdoor terrace access can be limited in bad weather. On hazy days visibility can be reduced.
  • Large bags, sharp objects and lighters are not allowed and can be left at the luggage room.

What to bring

  • E-ticket on your phone and photo ID
  • Phone or camera (tripods are not allowed)
  • A light layer; the decks are air-conditioned

Cancellation policy

Free date change up to 24 hours before. Full refund for cancellations made 24 hours or more before the tour; no refund for no-shows. Tickets and visas are non-refundable once issued. Read the full booking terms.

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