Horizon Heights Travel – Terms and Conditions

  1. Booking Confirmation:
  • All bookings made with Horizon Heights Travel are considered confirmed only upon receipt of full payment or a specified deposit, as outlined in the booking confirmation.
  • It is the responsibility of the client to review the booking details and ensure accuracy. Any discrepancies should be reported to Horizon Heights Travel immediately.
  1. Payment:
  • Payment terms and methods will be clearly communicated during the booking process.
  • Failure to submit full payment or required deposit by the specified due date may result in cancellation of the booking.
  1. Cancellation and Refunds:
  • Cancellation policies vary depending on the type of booking, destination, and service providers involved. Clients are advised to review cancellation terms at the time of booking.
  • Refund eligibility is subject to the terms and conditions of third-party suppliers such as airlines, hotels, and tour operators.
  • Horizon Heights Travel reserves the right to charge cancellation fees or retain deposits as per the agreed terms.
  1. Travel Documents:
  • It is the responsibility of the client to ensure that all travel documents, including passports, visas, and health certificates, are valid and up to date.
  • Horizon Heights Travel will provide assistance and guidance regarding necessary travel documents, but ultimate responsibility rests with the client.
  1. Travel Insurance:
  • Horizon Heights Travel strongly recommends that all clients obtain comprehensive travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and lost baggage.
  • Clients are responsible for ensuring that their insurance policy provides adequate coverage for their intended travel activities and destinations.
  1. Health and Safety:
  • Horizon Heights Travel provides general travel advice and information regarding health and safety considerations for specific destinations.
  • Clients are advised to seek advice from healthcare professionals regarding vaccinations, medications, and health precautions before traveling.
  1. Changes to Itinerary:
  • Horizon Heights Travel reserves the right to make changes to itineraries, accommodations, transportation, and activities as necessary due to unforeseen circumstances or events beyond our control.
  • Clients will be notified of any significant changes to their itinerary, and reasonable efforts will be made to minimize disruption to their travel plans.
  1. Limitation of Liability:
  • Horizon Heights Travel acts as an intermediary between clients and third-party suppliers such as airlines, hotels, and tour operators. We are not liable for any acts, errors, omissions, or negligence of these suppliers.
  • Horizon Heights Travel is not liable for any loss, injury, damage, or inconvenience sustained by clients during their travels, except where such liability cannot be excluded under applicable law.
  1. Governing Law:
  • These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
  1. Acceptance of Terms:
    • By making a booking with Horizon Heights Travel, clients acknowledge that they have read, understood, and agreed to these terms and conditions.
    • Horizon Heights Travel reserves the right to amend these terms and conditions at any time without prior notice. Clients are advised to review the most current version of the terms and conditions on our website or contact us directly for updates.